Make Returns Your Ecommerce Experience Edge
Chapters
00:00
Introduction
00:54
Audience feedback - the #1 reason your shoppers ask for returns and refunds
01:32
Key insights from the State of Retail Returns report
02:28
What is the current state of returns?
11:49
Actively reducing returns frequency
20:57
Proactive tactics to turn the tables on returns
30:58
Beyond the return: extending your brand experience
41:18
Audience questions
50:32
How to access the State of Retail Returns report
